License Key canot be used against any of my email addresses because maximum number of registrations

Tom H. shared this question 15 days ago
Discussion Closed

Hello,


In the last hour I bought a MindManager license using email address for the invoice as tjmhyde@hotmail.com

I unfortunately tried registering the license key against my professional account. tom.hyde@sword-group.com. Unfortunately this did not register correctly.


Now when I use tom.hyde@sword-group.com it informs me the license key is already used and maximum amount of licenses. However I cannot login with tom.hyde@sword-group.com

I cannot use the license key against the personal email address either tjmhyde@hotmail.com


Can you help? I would be quite happy to use just one license key against the account tjmhyde@hotmail.com


Thank you

Replies (4)

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I am happy to use the license key just once, but I cannot use it against any email address.

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cleverbridge reference number: 304066263

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Go to support and they will help you with this.

https://www.mindmanager.com/en/support/

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Thank you

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