License Key canot be used against any of my email addresses because maximum number of registrations

Tom H. shared this question 3 years ago
Discussion Closed

Hello,


In the last hour I bought a MindManager license using email address for the invoice as tjmhyde@hotmail.com

I unfortunately tried registering the license key against my professional account. tom.hyde@sword-group.com. Unfortunately this did not register correctly.


Now when I use tom.hyde@sword-group.com it informs me the license key is already used and maximum amount of licenses. However I cannot login with tom.hyde@sword-group.com

I cannot use the license key against the personal email address either tjmhyde@hotmail.com


Can you help? I would be quite happy to use just one license key against the account tjmhyde@hotmail.com


Thank you

Replies (4)

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I am happy to use the license key just once, but I cannot use it against any email address.

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cleverbridge reference number: 304066263

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Go to support and they will help you with this.

https://www.mindmanager.com/en/support/

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Thank you

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