MinManager 2020 will not export to MS Word of Office 365

Miroslav S. shared this question 2 days ago
Answered

In the past the export to Word worked fine. Suddenly, the export freezes the MinManager application and I have to force-quit MinManager. I tried all sorts of steps, incl. reinstalling MinManager2020 and Office365. However, it did not resolve the issue. Export to all other apps. works fine. I noticed that after I tried the export to Word functionality, the Word app. is running in the background even though it was not opened. And MS Word slows down considerably. I have to run Microsoft 365 quick fix from the Installed apps. menu.
I tried MinManager 2024 and there the export to MS Word works fine.
I have no idea what is the reason for this issue.
Did anyone have this issue? Was it resolved? if yes, how?

Replies (1)

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Hello Miroslav,

Support for MindManager 2020 has been retired. The only suggestion I have other than the steps you already tried is to ensure both MindManager and Microsoft Word are the same bit version.

MindManager 2024 does not require Word to be installed in order to export as it is now done locally.

Best regards,

-Marian

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Thanks Marian,
I checked it and they are both the 64 bit version. The "funny thing" is that the 2024 version cannot export to PowerPoint - the add-in is simply not there. Instead they offer slide decks which is quite annoying.

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