Hi,
I'm using MindManager solely via the web version (got the Essentials license). Since today, there is no option to open local files anymore. The only options involve major cloud providers or MindManager itself. What am I missing? It still worked on Friday.
Hi Maximilian,
We made the decision to hide local files for multiple reasons:
In the latest version of MindManager Web (released Oct 16th, 2023) MindManager Files has been added for all MindManager Web users. The advantages of MindManager Files are:
Note that local files are still available when using the Chromebook app because there are web based APIs that allow interaction with local files yielding a better user experience.
We are investigating the feasibility of temporarily re-enabling local files for affected customers.
In the mean time, here are detailed instructions on how to enable Local Files in MindManager Web so you can open and save them to other locations if you choose to do so.
Hi Maximilian,
We made the decision to hide local files for multiple reasons:
In the latest version of MindManager Web (released Oct 16th, 2023) MindManager Files has been added for all MindManager Web users. The advantages of MindManager Files are:
Note that local files are still available when using the Chromebook app because there are web based APIs that allow interaction with local files yielding a better user experience.
We are investigating the feasibility of temporarily re-enabling local files for affected customers.
In the mean time, here are detailed instructions on how to enable Local Files in MindManager Web so you can open and save them to other locations if you choose to do so.
Hello,
Please see https://community.mindmanager.com/topic/2182-cannot-open-local-files-anymore
Hello,
Please see https://community.mindmanager.com/topic/2182-cannot-open-local-files-anymore
How about some warning next time?! You could have put a pop-up for people using local files for the past couple of weeks or something. How about enabling MindManager files by default in parallel with the local files for a bit, and then getting rid of old way once its stable, so if there are problems people can go back to old way whilst you fix them etc.
Seriously, do you have any concept of engaging with your customers before doing this sort of thing?
How about some warning next time?! You could have put a pop-up for people using local files for the past couple of weeks or something. How about enabling MindManager files by default in parallel with the local files for a bit, and then getting rid of old way once its stable, so if there are problems people can go back to old way whilst you fix them etc.
Seriously, do you have any concept of engaging with your customers before doing this sort of thing?
Hi Simon,
Thanks for your feedback. We anticipated some customers would need continued access to local files which is why it was not entirely removed from the app, however in usability testing we consistently saw users struggle with the local files implementation due to factors outside of our control which made it important not to continue offering that option to users using MindManager Web.
Our QA team has thoroughly tested MindManager Files and has collaborated with our engineering teams to ensure that the release is stable. So my recommendation would be to open your local files and save them to MindManager files because it makes sharing much easier.
That said, if you don't want to store your files in MindManager Files (included in your subscription at no additional charge), you also have the option to upload them to OneDrive, GoogleDrive, or one of our other supported 3rd party storage providers and enable the connection to your chosen provider in the MindManager Web app instead. Our 3rd party cloud storage provider system has been available for several years and is still available as an alternative to local files and MindManager Files.
Also if you'd like to join our beta program so that you can test new features and provide your feedback before they are released please reply to this post and let me know you're interested so I can send you an invitation.
Hi Simon,
Thanks for your feedback. We anticipated some customers would need continued access to local files which is why it was not entirely removed from the app, however in usability testing we consistently saw users struggle with the local files implementation due to factors outside of our control which made it important not to continue offering that option to users using MindManager Web.
Our QA team has thoroughly tested MindManager Files and has collaborated with our engineering teams to ensure that the release is stable. So my recommendation would be to open your local files and save them to MindManager files because it makes sharing much easier.
That said, if you don't want to store your files in MindManager Files (included in your subscription at no additional charge), you also have the option to upload them to OneDrive, GoogleDrive, or one of our other supported 3rd party storage providers and enable the connection to your chosen provider in the MindManager Web app instead. Our 3rd party cloud storage provider system has been available for several years and is still available as an alternative to local files and MindManager Files.
Also if you'd like to join our beta program so that you can test new features and provide your feedback before they are released please reply to this post and let me know you're interested so I can send you an invitation.
Hi, you're entirely missing/avoiding my point. It's not about the functionality change, but more about how your org. went about it...
I understand if you hack the HTML you can bring it back (at least temporarily) - that's a dire user experience, why not just make both available for a temporary period with a warning in red (anyone suffering bad experience will be no worse off)
Having to look at support forum as to why a major piece of functionality has been removed - that's a dire user experience
Having to join a beta programme to find out about upcoming features - that's making me do your job for you, you can easily have a noticeboard pop-up on the app itself as and when appropriate (I, probably like most people, just use the app and don't look anywhere else, it's a useful tool, no more)
Thanks for offer, but no desire to be part of beta programme.
Please pass on the above feedback to appropriate people
Hi, you're entirely missing/avoiding my point. It's not about the functionality change, but more about how your org. went about it...
I understand if you hack the HTML you can bring it back (at least temporarily) - that's a dire user experience, why not just make both available for a temporary period with a warning in red (anyone suffering bad experience will be no worse off)
Having to look at support forum as to why a major piece of functionality has been removed - that's a dire user experience
Having to join a beta programme to find out about upcoming features - that's making me do your job for you, you can easily have a noticeboard pop-up on the app itself as and when appropriate (I, probably like most people, just use the app and don't look anywhere else, it's a useful tool, no more)
Thanks for offer, but no desire to be part of beta programme.
Please pass on the above feedback to appropriate people
Hi, I also have need to access local files I for some reason have issues using cloud storage. I lose connection when my laptop (Mac) goes to sleep and I have several times lost work and getting error message as in attached picture. Any one else that have that issue?
Hi, I also have need to access local files I for some reason have issues using cloud storage. I lose connection when my laptop (Mac) goes to sleep and I have several times lost work and getting error message as in attached picture. Any one else that have that issue?
In the step of No.5. (Delete "display:none;" and press Enter), the message that means "This function has been disabled by the MindManager administrator. For further information, please contact the IT department at your place of work." appears and cannot be deleted this command. What should I do?
In the step of No.5. (Delete "display:none;" and press Enter), the message that means "This function has been disabled by the MindManager administrator. For further information, please contact the IT department at your place of work." appears and cannot be deleted this command. What should I do?
What is this fool solution ? a joke ?
It's not acceptable.I think I’ll leave my MindManager subscription .... and let your management do whatever they want.. ;-)
What is this fool solution ? a joke ?
It's not acceptable.I think I’ll leave my MindManager subscription .... and let your management do whatever they want.. ;-)
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