Why do I receive a mail with a reply ("answered"), but when I follow the link, I only see my own post, but no reply from the supporter?
Also, why can't I see a comment even though I receive an e-mail with the link to the community?
Yes, That is not easy. I finally figured it out.
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You need to refresh your browser as far as I can tell
Thank you very much! That is very strange, you are there without problems in dozens of forums, but that of Mindmanager needs a manual cache clearing.
Thank you for feedback. We are aware of caching issues with our new community platform and are working with our service provider to correct this behavior.
Fine, cool, thanks!
@marian Kocmanek (by the way): The login procedure is also mystical: we work with > thousand logins, use a password manager and log in to all accounts with one mouse click.
With Meindmanager, however, there is not only a lack of clarity about which login data is valid for which account (in the past there was Vision, then the Cloud, then the customer account and now also the Community) - I am not aware of a single software manufacturer (we work with around 50 smaller, larger and very large software manufacturers) who maintain such an irritating, chaotic account concept as Mindjet, Mindmanager, Corel and .....
I don't know how others feel about it - as a power user I live with it pretty badly and I get annoyed every day when I use the community... :(
I assume you have MindManager Enterprise -based on the info you give about your projects -
MindManager has send the system admin a complete instructionmovie with:
https://vimeo.com/449006242/9cb0b24c63 SSO from minute 6 and further
If your system admin follows the hints from the movie you should be fine.
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