MindManager 2016 printing running on Windows 11 is not functional

andrew shared this question 13 months ago
Answered

A client has been using MindManager 2016 on a Windows 11 PC with no printing issues.

He has recently transferred to a new PC same set up.

I have run an app Repair in Windows settings. No change.

Print functions that are failing include:

1. One page print preview is printed over 2 sheets. Nothing apparently wrong with MindManager or Printer setting.

2. In the MindManager print dialog buttons such as "Preview", "Page Setup", Paper Orientation choice do not work.

Anyone else had this problem and a solution?

Is an upgrade to current version the only solution?

AND something I have to check with client if he has paid an annual subscription.
\the last license he purchased involving me was


License Key:
Win: MP16-MM1-....................................



Replies (2)

photo
2

Because MM2016 is out of support and not certified for Win11

photo
1

Hi Andreas

Users expectation of a perpetual license is as per definition:


perpetual

adjective

UK /pəˈpetʃ.u.əl/ US /pɚˈpetʃ.u.əl/


continuing for ever in the same way:


They lived in perpetual fear of being discovered.

He has hard, cold eyes and his mouth is set in a perpetual sneer.

a perpetual student


A MindManager perpetual license will work forever regardless of OS upgrades.

photo
1

Andrew,

System requirements for MM2016 tells a different story.

9a00533a6ccddef0b6000488ae4ad0dd

No software will work forever regardless of the operating system.

Regards, Andreas

photo
1

Hello Andrew,

Support for MindManager 2016 was retired in September 2018. Only the current release, MindManager 22 has Windows 11 support.

I suggest your client considers upgrading.

Best regards,

-Marian

photo
1

Hi Marian

They have entered that process.

Andrew

---