Change to UA in 2022 subscription version limits to only 1 device
I have been a Mindjet Mindmanager user since 2009 maintaining licenses for each upgrade. I just upgraded again to the 2022 Mindmanger subscription version. After upgrading I was disappointed to see that Corel has changed the user license and that the subscription can only be used on one of my devices at a time. I only learned of this after needing to access a map from home on my laptop and was denied access. The customer support group confirmed only one device at a time, and since I had not logged off my desktop, I was out of luck.
I have just cancelled my subscription (only 5 days since install), uninstalled the new 2022 version, and will revert to my 2021 desktop copy which allows me to run on all my devices.
I consider this a poor model, and when the 2021 version is no longer supported, I will be looking at other mind mapping software unless Corel changes this limitation. I hope they get with it. All other subscriptions I have can such as Microsoft 365 make moving from device to device seamless.
It's curious - I thought the one device in use at a time rule for UPP and MSA subscriptions had been in place for quite some time, but only really became enforceable with the online log-in system which commenced with MM 2021.
If you open a copy of MM 2020 with a UPP/MSA you can see the licence number but in MM 2021 you don't as the program start-up is automatically logged centrally (I haven't installed MM 2022 but I assume it works the same way). However, to my surprise I can in fact open both my MM 2021 installs at once. I'm not sure if this is because the rule isn't enforced with MM 2021 or because I have two licences and the second (which I intended for a third machine) has been invoked on my laptop install without my knowledge.
Personally, I can live with the rule but I can understand that this could be a hassle if you accidentally left one install logged on when a second one was opened. A more sensible approach would be for MM to ask the user if they wanted to log out of the first install if it's still running whenever the second one is opened. However, I would be much more concerned if there was any attempt to limit the number of installs you can actually make under a UPP or MSA agreement.
It's curious - I thought the one device in use at a time rule for UPP and MSA subscriptions had been in place for quite some time, but only really became enforceable with the online log-in system which commenced with MM 2021.
If you open a copy of MM 2020 with a UPP/MSA you can see the licence number but in MM 2021 you don't as the program start-up is automatically logged centrally (I haven't installed MM 2022 but I assume it works the same way). However, to my surprise I can in fact open both my MM 2021 installs at once. I'm not sure if this is because the rule isn't enforced with MM 2021 or because I have two licences and the second (which I intended for a third machine) has been invoked on my laptop install without my knowledge.
Personally, I can live with the rule but I can understand that this could be a hassle if you accidentally left one install logged on when a second one was opened. A more sensible approach would be for MM to ask the user if they wanted to log out of the first install if it's still running whenever the second one is opened. However, I would be much more concerned if there was any attempt to limit the number of installs you can actually make under a UPP or MSA agreement.
Returning to MM21 wont solve your problem. I really don't understand your problem?!
You can use MindManager from every device you want.
Since MM21 you need to log in with your personal MindManager User, you can use only one device at a time. Close MindManager at home and you can use it everywhere you want.
btw, every cloud based software is checking your login to prevent using a licence from more than one user.
Returning to MM21 wont solve your problem. I really don't understand your problem?!
You can use MindManager from every device you want.
Since MM21 you need to log in with your personal MindManager User, you can use only one device at a time. Close MindManager at home and you can use it everywhere you want.
btw, every cloud based software is checking your login to prevent using a licence from more than one user.
Hello BVasily
I am not sure why you are having these issues, but I can assure you it is not because of the licence account system. We have not put any controls in place which would enforce this from the MindManager account system.
To confirm, I made sure I was logged in and working using MindManager Windows on my work computer. I then opened MindManager Windows on my home computer and also MindManager Web on a 3rd computer. I was able to use them all simultaneously.
That said, the EULA does state that you are only allowed to simultaneously use one of MM Windows, MM Mac or MM Web at any one instant in time - you can use them all but not simultaneously. However, we have not enacted any controls which currently precludes and controls this. If we did, we would provide the capability to log yourself off the other machines remotely.
Cheers... Blair
Hello BVasily
I am not sure why you are having these issues, but I can assure you it is not because of the licence account system. We have not put any controls in place which would enforce this from the MindManager account system.
To confirm, I made sure I was logged in and working using MindManager Windows on my work computer. I then opened MindManager Windows on my home computer and also MindManager Web on a 3rd computer. I was able to use them all simultaneously.
That said, the EULA does state that you are only allowed to simultaneously use one of MM Windows, MM Mac or MM Web at any one instant in time - you can use them all but not simultaneously. However, we have not enacted any controls which currently precludes and controls this. If we did, we would provide the capability to log yourself off the other machines remotely.
Cheers... Blair
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