License Key Number

William F. shared this question 7 days ago

You sent me an update I installed it and now it's asking for a license key that you did not provide.

Using a previous key it says it's not valid.

Had the same issue last time. You need a better a system.

Cleverbridge reference number: 294555916

Replies (1)


Hey William. I will ask customer support to contact you on this. Also, could you go to the support link and enter a support case?

I know there were a limited number of customers that were set up incorrectly last year and the team is working through them.

As a workaround, you can use the MindManager trial. This will give you full access until this is resolved. All capabilities are usable through the trial.

My apologies for this. It will get sorted soon.

Cheers... Blair

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