Can't download a published map with HTML V6.0

Andreas L. shared this question 3 years ago
Answered

Where is the button to download a published map?

Can't find it anymore since V6.0

7dc1051ac37dc7f03dffd36af44c3acd

Regards, Andreas

Replies (3)

photo
1

I ran into the same problem...

photo
1

Hi Andreas,

Apologies for the inconvenience. This is a known issue with a temporary workaround listed here https://share.mindmanager.com#publish/9Vz-cnj9jsjZW-I-mjtP2LZhpQ3rwOaG2yD-Mvwq/Ba5wEZeSwkOeI7CVlL%2FVEA%3D%3D

We are working on a hotfix for this issue and some others, we expect this hotfix to be released before the new year.

photo
1

Sorry, but I just don’t get it. Some screen shots would help...

Thank in advance.

photo
2

Hi boertjebartje63,

On the publish success screen or the share link screen you can click Advanced options at the bottom of that screen, then in Advanced options choose the highlighted option. This will allow your viewers to choose the download option in the published map. It's only a temporary workaround though because it also means that your map will start in presentation mode which may or may not be acceptable for your use case.

3185834e677c176895c59d8078d407dc

photo
1

Hi Sia, thanks for the help! The workaround worked!

photo
1

Hi All,

Just following up that this has been fixed in today's release. For more information see https://www.mindmanager.com/go/cloudwhatsnew

---