Snap Addin MS Edge doesn't allow to login

Andreas L. shared this question 7 months ago
Answered

the Snap Addin in MS Edge doesn't work anymore. Maybe because of the beta test?

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Microsoft Edge Version 94.0.992.38 (Offizielles Build) (64-Bit)


Any ideas? Thank you.

Andreas

Replies (1)

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Hi Andreas,


The MS Edge Snap extension is working fine for me on my end. I would suggest you try to uninstall and reinstall the extension and if that does not work, open a case with MindManager Support.


Best,

-Marian

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Hi Marian,

I installed it on a brand new computer and synchronized my Edge.

I uninstalled the app from the Edge again, but no changes. I can't log in. Nothing happens if i click on it

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I'm having the exact same issue.

In addition to remove / reinstall I've:

  • Reset browser
  • Deleted profile / Created new profile
  • Ensured MM was green-lighted in firewall (along with [*.]mindmanager.com)

No other issues with other add-ins.

I have no problems using a program call

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It doesn't seem to work for me either. I try to send a snap and nothing happens. The Chrome app seems to be working fine.

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Hi All,


Why I cannot reproduce the issue with logging in, I can reproduce the issue where content sent from the Edge extension is not showing up in the Snap Queue and I have escalated this issue to our QA Team.


I'll update this thread when I learn more.


Best,

-Marian

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Hi Marian,

it likes like we can't reach the MindManager queue server.

btw. my Android app ist dead for half a year šŸ˜­ and the support can't reproduce the problem either. Maybe that's the reason why the is rated with only 1 star and nobody is using it

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