Error: Failed to parse Document.xml:

Nat M. shared this question 11 months ago


I have exported my map to HTML5 Interactive Map.. But when I try to view in browser it does not work and I receive this message:

Error: Failed to parse Document.xml: TypeError: Unable to get property 'data' of undefined or null reference

I've tried in Chrome, IE and Edge.

How can I get this to work? I really would like to share in this format.


Replies (2)


Hello Nat,

Please open a case with MindManager Support and send in a copy of the original map along with a brief description of the issue.

MindManager Support

Best regards,



I am unable to share the map because it's confidential. I have logged this with support, however, if anyone has a solution in the meantime I'm keen to hear. Afterall, this is the purpose of posting in a Community - not to be redirected elsewhere. Thanks!