How to transfer a license to another user

Stephane V. shared this question 31 days ago
Discussion Open

A single user license is assigned to user1

How do I transfer this license to user2?

Thanks

Comments (5)

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If you have Mm21 you have access to a license serverportal. In that portal you can delete email and access of user 1 and let user2 in.

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Hi,

thanks for your answer - I have Mm13 on Mac

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Start by noting the key down.

Be sure you delete the sw from user 1 on all her/his devices. Download the sw from the download area - see website goto support to find it- to the device of user 2. Enter the key.

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hi - how do I delete de sw from user1 - I do not know how to do it.

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I deleted the sw from the first mac - when I try to add the license to the second mac with another user, I get "

This license key has already been used the maximum number of times."

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I can still use the license with the first user on the second mac - but I do not know how to unassign the licence from user1 to assign it to user2

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Seems you missed the info on how to do that. Contact mindmanager support. They will help you. They always do.

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