Co-Editing changes are not saved to SharePoint

Sebastian H. shared this question 4 months ago
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Hello,


we are using Co-Editing with 5 users on SharePoint / Teams file. Everything seems to work - you can see changes from all users in the MindMap while people are working in it. The problem ist, that the file in the cloud is not saved. After closing the app, changes are gone and not saved to SharePoint. The file has no new change date.


Local CloudCache file exists while editing and is deleted in the moment of closing the app.

Is there any chance to recover the data?

Replies (1)

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Yes, please open a technical support ticket to have your case investigated. https://www.mindmanager.com/en/support/

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