Script error when trying to use online features in MM2020

David M. shared this question ago

Answered

I have an older version of MindManager and I have encountered the following issues with online features recently:

MindManager Snap login page is blank.
MindManager Snap task panel tab give a script error.
Sign-in to Co-editing gives a script error.

I expect the cause of all three issues is the same, but I haven't found anything about it online. Neither Snap nor Co-editing has any functionality at present. Can anyone advise?

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Replies (1)

Marian K.

Admin

● 58 days ago

Hi David,

The script error is due to WebView browser emulation, which is Internet Explorer based. MindManager 21.1 and later supports WebView2. There is no solution to address this issue in MindManager 2020 and support for this version has been retired. In order to use the online features in MindManager, you will need to upgrade a later version.

Best regards,

-Marian

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David M.

New User

● 57 days ago

Thank you for this informative reply.

In that case, is there a way to hide the online features in the individual (non-enterprise) version?

I have found instructions to disable Snap and Co-editing in the enterprise version already, and as such I'm guessing there might be a couple of registry keys I can change to disable the redundant features in the individual version.

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