installing latest updates 29.3.2024

nono l. shared this question 17 days ago
Answered

Hey, I have troubles to install the latest update.

Indownload the update but then I get notified that MM is active and I should close it and try again. However after closing MM I cannot proceed. The window with notice doesnot react.

Strange thing is that on my other system this doesnot give problems.

Can somebody give me advise how to handle

I'am using Edge as browser and windows 10 pro 64 bit

Replies (1)

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Hello nono,

Check the Task Manager in Windows to see if the MindManager process is still running and if it is, force quit it. Otherwise, try restarting Windows and then install the update.

If you encounter this issue again, contact MindManager Support here -

https://www.mindmanager.com/en/support/contact/

I have also forwarded your feedback to our QA Team for review.

Best regards,

-Marian

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Hello Marian,

Thks! That was the problem. Although you close the Mind Manager theres is still some item running on bakground apparently. In the task manager it shows that Topics Alert of MM is stil active.


Kind regards

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