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MindManager User Community Support Forum Topic Question MindManager Snap

MindManager Go/Snap for Android crashes

Andreas L. shared this question ago

Answered

MindManager Snap for Android doesn't start and I'm not able to send anything - see screenshot

Clearing the cache make no difference

Can't log in

24cea5a9f79d08d868f217e87211f066

I need this app. Please fix it.

Replies (2)

René W.

Power User

● 8 months ago

There is a workaround for this issue.

Try clearing the storage and cache for the MindManager Go App on your Android device and then re-launch the app.

It has help me.

René

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Marian K.

Admin

● 8 months ago

Hi Andreas,

Clearing cache alone won't resolve the issue. As René suggests, clear the storage and then try re-launching the app.

Best,

-Marian

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Andreas L.

MindManager Expert

● 8 months ago

I did both 😥 doesn't work anymore - again 😭😭

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René W.

Power User

● 8 months ago

Ich hatte lange das gleiche Problem. Hab dann den Workaround vom Support bekommen und es hat geholfen. Neu Anmelden war noch notwendig.

Wünsche viel Erfolg.

René (Bild hab ich mir gerade vom Handy über Snap geschickt ;-) Hab Geduld ;-)

e3a155e63d4d51a079efa49297a1d1e7

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Andreas L.

MindManager Expert

● 8 months ago

One more try and it just doesn't work

- deleted the cache

- restart app

= crash

- reinstalled app

= crashed again

😭

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Sia

Admin

● 8 months ago

Hi Andreas,

The team is investigating these issues for an upcoming release. As soon as we have more information we will share it.

Thanks!

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