Cannot edit my MindManager files

Robert C. shared this question 8 months ago
Answered

What has happened? I have a sub with MindManager Essentials and use the Web app to create/edit my MMAP files. I now cannot edit my own files when I open them on the web? I have tried it on Mac and Windows. I get the cannot edit button and I cannot open one of my recent files, the system just hangs and hangs and nothing happens. I use these files for work and need to edit them. Is this due to the upgrade?

I have a current license bought in Jan this year so there should be no issues there.

Replies (1)

photo
1

Hi Robert,

This sounds like a very serious issue that should not be happening, please file ticket with our techincal support team ASAP so we can investigate. https://www.mindmanager.com/en/support/contact/

---