Jira integration error
Answered
When attempting to import or refresh an import, I get an error of the form below.
I have 3 different Jira Cloud instances (in good standing) and I see similar errors regardless of the settings I use for the import.
In some cases I do get some of the information populated in the mindmap, but it's not reliable or repeatable.
My Jira trial is running out next week so I'd appreciate a prompt reply to this or an extension of the trial to allow me to properly evaluate the product.
Thanks,
James
Hello James,
I have not seen these types of errors reported before and have forwarded this post to our QA Team to review. Our Support Team may be able to help troubleshoot the errors and extend your trial, please contact them here - https://www.mindmanager.com/en/support/contact/
Best regards,
-Marian
Hello James,
I have not seen these types of errors reported before and have forwarded this post to our QA Team to review. Our Support Team may be able to help troubleshoot the errors and extend your trial, please contact them here - https://www.mindmanager.com/en/support/contact/
Best regards,
-Marian
Hello again James,
I have asked our support team to log a case and contact you and if allowed, capture Network logs (i.e. from Fiddler) when running the import.
Best regards,
-Marian
Hello again James,
I have asked our support team to log a case and contact you and if allowed, capture Network logs (i.e. from Fiddler) when running the import.
Best regards,
-Marian
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