Failed to Open File Error

Michael W. shared this question 10 months ago
Discussion Open

Just started a subscription to MindManager and I'm unable to open any templates. When I select a template and click the Create Map button, I get the following error message:

Failed to Open File

Could not find the file. File has been moved or deleted.

Any suggestions would be appreciated!

Thanks!

Replies (1)

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Hi Michael,

That's not the expected behavior, please open a support ticket here so we can investigate why you are experiencing that issue: https://www.mindmanager.com/en/support/contact/

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