Opening Map from Shared Dropbox folder very slow

Mick F. shared this question 9 months ago
Discussion Open

When opening a map map from a shared Dropbox folder in the web version of MindManager, the load time is excruciatingly (more than 3 minutes) slow, bordering on non-usable. What is driving the slow load time? Our network connection is good. Happens to other users trying to open Dropbox-stored maps.

Replies (2)

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Hello Mick,

Thank you for reaching out.

We shall investigate about this and make a return as soon as possible.

Apologies for any inconvenienced caused.

Regards,

MindManager Quality Assurance

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Hello Mick,


Hope you are doing well.

The issue was not reproducible on our side.

Are you having this issue with all the maps from shared Dropbox or only with one specific map ?

In case, if it is with one specific map only, please let me know if it would be possible to share the map with us so that we can check if we can reproduce the issue on our side with the same map.

I can share my email with you if needed.


Regards,

MindManager Quality Assurance

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