Create New Topic
MindManager User Community Support ForumTopicQuestionMindManager General
Properties
Category MindManager General

Repairs in Progress message - can not use the product

Troy N. shared this question 18 months ago
Discussion Open

I migrated to a new desktop after an acquisition. I installed Mind Manager 23 and want to add my individual license key. But for the last week, when I launch the app, I get a blocking page indicating Repairs in Progress indicating that cloud services are unavailable. What is going on?

Replies (1)

photo
1
Rufat A.
MindManager Expert
● 18 months ago

Hi Troy. I'm sorry to hear that you experiencing this issue. Please clear the cache on the Edge browser on your PC. Then restart Mindmanager 23

photo
1
Troy N.
New User
● 18 months ago

That did not work for me. I receive the same error.

photo
1
pzelenak
New User
● 18 months ago

please try the following

  1. Open up Command Prompt as Administrator
  2. Run the following command: IPCONFIG /FLUSHDNS
  3. Relaunch MM

photo
1
Marian K.
Admin
● 18 months ago

Hi Troy,

If flusing the DNS does not resolve the issue, here is another solution -

  • Close MindManager (make sure the process is not running with Task Manager)
  • Navigate to: C:\Users\<user_name>>\AppData\Local\Mindjet\MindManager\23. Note. AppData is a hidden folder by default and you can expose it in File Explorer settings.
  • Delete: WebView2 folders from here
    2c7b9acb3222498a2d6861cf9661314e
  • Restart MindManager

---