Map input freezes in Map View but Ribbon and Inspector still work

Roger W. shared this question 11 months ago
Answered

Hi there

New Mac user here but long time Windows user.

My maps keep freezing so I can't edit or add or navigate round the map branches.

However I can still use the inspector functions, change views and add topics from the ribbon etc.- but still not edit them once they're on the main map view.

I can switch to outline view and see some of the map topics.

I can switch to schedule view and navigate and add topics but then not edit them back in map view.

Any idea what might be going on?

I'm using a new MacBook Air.

Many thanks

Roger


Replies (2)

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Hi Roger,

This could be caused by a faulty installation or possibly some XML corruption if you are only seeing this behavior with specific maps.

Please open a case with MindManager Technical Support for assistance with this issue: MindManager Support

Best regards,

-Marian

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Hi Marian

Thank you - will do but will check if it's just specific maps first.

Regards

Roger

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