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MindManager User Community Support ForumTopicQuestionMindManager General
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Category MindManager General
Tags published, maps, admin, ownership
Version (if applicable) 22

Transfer map ownership

IT S. shared this question 22 months ago
Answered

A person has left our organization. They were the owner of several published maps. We would like to change the ownership of these maps to other people. We have access to the account and the maps, but I can't find where I could transfer or make someone else the owner of a map. Is this possible?

Replies (1)

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Ary V.
MindManager Expert
● 22 months ago

If you have mm enterprise your systemen man can do that in the admin portal. If it is a single license you can try via mm support for license issues

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IT S.
New User
● 22 months ago

We have enterprise licenses, and I have access to the admin portal (https://cloud.mindmanager.com/admin), but the only options I have are to manage licenses, and whether an account is active or not. I'm looking to transfer ownership of created published maps to another licensed user, not transfer the license itself.

I will open a ticket with support. Thank you!

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Ary V.
MindManager Expert
● 22 months ago

A video for the admin portal options

https://vimeo.com/449006242/9cb0b24c63

AND...

If a user has created private maps, you can open them as a different user.


That also allows you to change access to the Published maps etc etc

The only reason you cannot open a map, is if it has a password.

If you cannot find the password, open it in read only and do a save as.

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Marian K.
Admin
● 22 months ago

Hello IT S,

Ther are no options to transfer ownership of Published Maps. Other users who have access to the maps can re-publish them but that will result in the URL of the published map changing.

Best regards,

-Marian

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