Error opening file - Can someone help me find out what's wrong?

Bjorn B. shared this question 6 months ago
Answered

I got the below error messag when trying to open my project file in MindManager 2021. The file was generated in MindManager 2019.

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Replies (3)

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Hello Bjorn,


I have not come across this particular error before. Please send a copy of the file to MindManager Technical Support by logging a case here - MindManager Support


Best regards,

-Marian

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I have tried to fill in the form and attached the MM file which I cannot open i MM2021. I am unable to "SEND" (nothing happens) and I get the following error message

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Hi @Bjorn, thanks for your email. I just tested the form and it appears to now be working correctly. Perhaps it was a temporary server error? Could you please try clearing your cache and attempt to send another message through the form? If you are still having issues, please let us know and I will escalate the issue. Thank you!

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