License transfer
Answered
Hello
we purchased a license a few month ago for one of our users.
This person has left the company and we'd like to transfer the license to someone else
Unfortunately, the old computer where the license was activated has been completely wiped, and today, the new user encounters this error message saying the number of maximum installations is exceeded for this license
could you please help us release the license for the new user
please not the previous machine where it was activated is not reachable
many thanks for your help
The fastest way is to go to Sales / license Support via the mindmager website.
The fastest way is to go to Sales / license Support via the mindmager website.
Hello Faustine,
Open a ticket with MindManager Customer Support here and they can help reallocate the license - MindManager Support
Best regards,
-Marian
Hello Faustine,
Open a ticket with MindManager Customer Support here and they can help reallocate the license - MindManager Support
Best regards,
-Marian
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