Issue with co-edit from Box
Answered
Since today,
my colleagues and I are unable to open our co-edit mindmap saved on Box.com. We've been using it for more than 9 months with no issue.
We've had recent IT network changes, could the problem be related to firewall, or other?
Files:
Capture.JPG
Hello Anthony,
The error message indicates there is possible file corruption. Please open a case with MindManager Technical Support and attach a copy of the map and our technicians will check if it can be repaired.
MindManager Support
You can also check in Box if you have previous versions of the file and restore the version.
Best regards,
-Marian
Hello Anthony,
The error message indicates there is possible file corruption. Please open a case with MindManager Technical Support and attach a copy of the map and our technicians will check if it can be repaired.
MindManager Support
You can also check in Box if you have previous versions of the file and restore the version.
Best regards,
-Marian
Hi,
I doubt that this is the problem as I checked all our other mindmanager files in co-edit mode and none of them work anymore. We now get the following error message.
Hi,
I doubt that this is the problem as I checked all our other mindmanager files in co-edit mode and none of them work anymore. We now get the following error message.
It is a rather urgent problem as my whole team is stuck at the moment ...
It is a rather urgent problem as my whole team is stuck at the moment ...
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