Program freezes, but has recovered changes, makes me log in, recovered changes gone

Andrew B. shared this question 33 days ago
Discussion Open

Your site makes it hard to give feedback about MindManager.

Usually couple times a month, the program freezes up and I have to quit it from the Task Manager (Windows 10). Then when I reopen it, I can see a message asking if I want to recover my changes. But suddenly a different screen appears and Mindmanager insists that I need to log in. After I log int, when I open the program the recovered changes are gone.

Replies (1)

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Hello Andrew,

Saving Autorecovery info is controlled by corresponding MM option. Default interval - 10 min for unsaved maps. If you quit MM before this time no recovery info will be provided. To decrease the interval, please, navigate to MM Options -> Open & Save -> and set required period of time.

Otherwise we will need more information about your OS setup; where the map is stored (locally or Places), co-editing off/on; steps led to the freezing of the application; recovery is not suggested for specific map or for all maps were open before force quit?


Thanks,

Alex

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