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MindManager User Community Support ForumTopicQuestionMindManager General
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Category MindManager General
Version (if applicable) Latest Mindmanager 22.1

When logging into web using www.mindmanager.com and log in, I get a message about trial version is

Alf C. shared this question 2 years ago
Answered

In 2011 I used a Google account to download the trial version, but when getting home I further purchased the full version using my local fibernet account and still uses that


But still, when opening web site, app.mindmanager.com thinks I still haven't purchased a full version but when tryinh to register the key, it insists on incalid key, een though when I use Mindmanager everything goes ok


What to do??


Seems øike the apptoken is rather stale :-(

Files: stale minmanage...

Replies (3)

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Ary V.
MindManager Expert
● 2 years ago

For this you will need to ask Mindmanager sales support. They know what you have and what yiu have not. And how to register for that.

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Alf C.
Top Contributor
● 2 years ago

Problem seems that problem is not what I have purchased, but Google insists on I have an outdated demo and is not synchronized it since I did purchase directy and not cia Google :-(

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Ary V.
MindManager Expert
● 2 years ago

Nobody buys MindManager via Google.

I still suggest to go via sales support.

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Alf C.
Top Contributor
● 2 years ago

I dowloaded using my GMail acout but purchased using my online.no account

When trying yoconnect, the app still think I use my Gmail account :-(

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Marian K.
Admin
● 2 years ago

Hi Alf,


Access to the Web Client requires a subscription to MindManager Professional or MindManager Essentials. Platform Specific Perpetual licenses (MindManager Windows or MindManager Mac) or the Add-on co-editing license, which you own, are only valid for the desktop clients.


Best regards,

-Marian

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Alf C.
Top Contributor
● 2 years ago

As you mention, I have a valid Perpetual licensce usually use on a Windows 11 insstallation, but I also have a Mac Mini M1 and thught it should also be possible to download and install on that computer too.

But when trying to open http://www.mindmanager.com and log into my user epost address, I am refused because my trial licensce is by far exceeded-

Seems I cannot download anymore ?

My thougths has been that my mail account is also coupled to the first trial installation and my later purchase has been registered to another account and as I remember, someone changed my Gmail to my home networkk account and maybe forgot to fix the mailaddress coupled to installarion


Or is it so I can only eirther have a Windows and not a Mac or opposite?

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Sia
Admin
● 2 years ago

Hi Alf,

MindManager Web requires an Essentials or Pro subscription. If you have a perpetual license key that will not work.

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