NEED TO RECOVER A FILE

Richard O. shared this question 2 years ago
Answered

Please Help!!!


I received this message when I went to open a file -

(3:4709) Illegal xml character.

I looked at the file name and there was a . in the middle of the file name.

Is there a way to recover the file?

And, why did it not message me as I saved it that there was an illegal character?

This is the current name of the MindManager document file.


POSTS -LINKEDIN.FACEBOOK MindManager Document


Thank you in advance!

Replies (1)

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Hello Richard,


Please open a case with our Technical Support Team here and attach a copy of the file - MindManager Support

Our Technicians will inspect the file, remove the illegal XML characters and send the file back to you if repairable.


Best regards,

-Marian

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