MM failed to initialize MS Word/MS PowerPoint
Answered
Hi everyone,
There is issue - see topic name and attached.
I have already reinstall MM - the issue isn't solved.
At the same time I could send info from Word to MM without any problem.
Are there any thoughts on solving the problem?
Thank you in advance.
Files:
MM.jpg
Hi Ivan,
please check your installed Bit-versions. MM & Office need to have the same bit-version (32 or 64).
Maybe you've installed more then one MM-versions. Go to Windows Control Panel and remove the old MMs and repair MM22.
btw. there is no MM-Add-in in Word anymore. If you see on in the Word Start-Ribbon, you still using an old MM-version.
Best, Andreas
Hi Ivan,
please check your installed Bit-versions. MM & Office need to have the same bit-version (32 or 64).
Maybe you've installed more then one MM-versions. Go to Windows Control Panel and remove the old MMs and repair MM22.
btw. there is no MM-Add-in in Word anymore. If you see on in the Word Start-Ribbon, you still using an old MM-version.
Best, Andreas
Hi Ivan,
With all MS Office applications closed, uninstall MindManager and then reinstall. If that does not resolve the issue, please open a case with Technical Support here - MindManager Support
Best regards,
-Marian
Hi Ivan,
With all MS Office applications closed, uninstall MindManager and then reinstall. If that does not resolve the issue, please open a case with Technical Support here - MindManager Support
Best regards,
-Marian
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