Problem to open files mmap on Windows

Alessandro C. shared this question 14 months ago
Discussion Closed

Files made with mindjet for mac do not open on windows version,

The message "Invalid file format, directory record is not found."

The file work well on Mac

Replies (1)


Hello Alessandro,

I'm sorry to hear you are experiencing issues with your MindManager Files. Please submit a case to our Technical Support team and attach a copy of your map along with a brief description of the issue. If the file continues to open fine in MindManager Mac, there may be some XML issues that our technicians should be able to repair.

Can you also reply here and provide what MindManager for Mac 13 build number you have installed and your operating system?