Databases, Analysis & Brainstorm features dissappeared

luisfernandomerlano shared this question 30 days ago
Answered

Hi Experts,

I know this issue has been occurred to some users since years ago; i read the solutions described in some messages that include to reinstall mindmanager with a previous cleaning of register key following the instructions to do that at the web page: https://kb.mindmanager.com/en/125389#

After i had followed all instructions, it has not been possible to use this three features: Databases. Analysis and brainstorm.


Could you kindly help me to solve this issue? is there another action or information that i must to do or to know in order to have this features available?


thanks in advance

Best Answer
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Make sure that the relevant Add-Ins are enabled at File > Options > Add-Ins

Replies (3)

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Make sure that the relevant Add-Ins are enabled at File > Options > Add-Ins

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Hi Nick the relevant Ad-Ins are not available in that window File> Options> Add-Ins, please see the attachments

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Hello Luis. I have not seen this situation before. I have 23.1 installed and have the extra Add-Ins:

9a73763890fb29564b524a6fb5a1125a

I am not aware that 23.2 did not include these Add-Ins. MindManager 24 has them.

I wonder if they are language-specific and only included in the EN version? If that were the case I would not expect the buttons to be present in the ribbon. Or perhaps the uninstallation procedure in the knowledge base article has affected it in some way.

I can only suggest making a fresh download of 23.2 and reinstalling. After that it would be a question for MindManager support.

Unfortunately an administrator marked this question as answered before you had verified it.

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