Can someone from customer services make sure the reseller contacts me!

Alpesh Patel shared this question 39 days ago
Answered

Can someone from customer services make sure the reseller contacts me!

I have received phone calls but no follow up from you or resellers.

I purchased the upgrade and I don't have all the features.

Comments (1)

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Hi Alpesh - thanks for your message. Sorry to hear you have not been able to connect with your reseller. I have escalated your case to our customer support team and expect them to reach out to you shortly. To connect with them directly in the future, you may access the form through the following URL: https://www.mindmanager.com/en/support/contact/

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Thanks Craig,


Customer service is not a strong point in Germany.

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Hi Alpesh,

are you located in Germany, Switzerland or Austria, you can contact me. How can I help?

We've a lot of customers in the educational field.

mindmanager@lerchertrain.at

Beste, Andreas

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Hi Alpesh. Some of the features are part of the subscription offering only. You can see the breakdown on the pricing page of the website.

Cheers... Blair

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@ Andreas,

Hi Andreas, I have just e-mailed you.

I am in Germany.

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Still waiting...

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