Provide a genuine perpetual version of MM & ensure that users always have access to validation
Voting Open
Recent discussions on the forum have covered some of the issues regarding MindManager licence validation requirements (see https://community.mindmanager.com/topic/1428-is-winelse-mm2021-and-beyond-need-internet-connection-once-per-month-how-can-air-gapped-pc-use)
In summary, currently both perpetual and subscriber versions of MM require online validation every 30 days. This has obvious implications for people in remote areas with limited or no internet access, or who work for organisations which restrict internet access for security reasons. There are also issues for people who travel who usually have internet access but might be in locations without it when the 30-day log-in falls due.
I propose that Alludo/MindManager do the following::
- Follow Microsoft's example and sell a genuine perpetual version of the program which is a one-off purchase with a limited feature seat and no upgrade path but which only requires validation of the licence at the time of purchase;
- Provide an assurance that licence validation won't be turned off in future for what will then be older versions of the program as a way to force people to upgrade;
- Provide a way to ascertain the number of days left before the next validation is required; and
- Allow users to pre-emptively bring forward the validation date to avoid this occurring at an inconvenient time, for example while travelling in locations without internet access or on the day of a presentation.
Correction: point 1 should read "... with a limited feature set..."
Correction: point 1 should read "... with a limited feature set..."
Also, I've realised that my second point does not apply to subscription versions; as I understand it, the program ceases to work when the subscription lapses. The whole rationale of subscription is that you must keep subscribing not only to receive updates, but also for the program to continue working at all.
However, my proposal at point 2 is still valid for owners of the perpetual version.
Also, I've realised that my second point does not apply to subscription versions; as I understand it, the program ceases to work when the subscription lapses. The whole rationale of subscription is that you must keep subscribing not only to receive updates, but also for the program to continue working at all.
However, my proposal at point 2 is still valid for owners of the perpetual version.
Hi Alex,
Just a clarification that whenever you are online the license is checked daily so the 30 day window for normal users usually has 30 days remaining until the next require check. It's very unlikely that users who are traveling and usually connected to the internet would be blocked by this. If you want to be sure you won't be blocked, just sign in with an internet connection the day before or day of your travel. We did extensive research on how major software companies around the globe are operating their desktop software license and validation and we are in line with the common patterns found in the industry.
Hope that helps!
Hi Alex,
Just a clarification that whenever you are online the license is checked daily so the 30 day window for normal users usually has 30 days remaining until the next require check. It's very unlikely that users who are traveling and usually connected to the internet would be blocked by this. If you want to be sure you won't be blocked, just sign in with an internet connection the day before or day of your travel. We did extensive research on how major software companies around the globe are operating their desktop software license and validation and we are in line with the common patterns found in the industry.
Hope that helps!
Whoever fathoms that users have to re-sign in every 30 days is a good idea has no idea how much brand loyalty you're just burning through a plethora of such features. This is similar to the forced adware that will popup randomly to suggest upgrades.
There are many situations where someone may be offline - from working in remote areas to on a plane. For me, my desktop computer has a giant monitor so I end to use that for MindMaps. My portable laptop - less so. Not so long ago I was at an event with an amazing speaker and no internet access. As soon as I loaded MM, it refused to let me access the software I bought a "perpetual licence to" until I signed in - so I couldn't mindmap my notes as I like to.
Doesn't anyone realise that mindmaps are about creative flow states? Who imagines that forcing us to sign in over and over - when our username / password is "forgotten" and "in app" meaning our password manager doesn't work so we have to go find our password (assuming that anyone with a secure password won't have it committed to memory). Why force us to jump through hoops to use software we have a perpetual licence to. Is anyone thinking this through at all?
Whoever fathoms that users have to re-sign in every 30 days is a good idea has no idea how much brand loyalty you're just burning through a plethora of such features. This is similar to the forced adware that will popup randomly to suggest upgrades.
There are many situations where someone may be offline - from working in remote areas to on a plane. For me, my desktop computer has a giant monitor so I end to use that for MindMaps. My portable laptop - less so. Not so long ago I was at an event with an amazing speaker and no internet access. As soon as I loaded MM, it refused to let me access the software I bought a "perpetual licence to" until I signed in - so I couldn't mindmap my notes as I like to.
Doesn't anyone realise that mindmaps are about creative flow states? Who imagines that forcing us to sign in over and over - when our username / password is "forgotten" and "in app" meaning our password manager doesn't work so we have to go find our password (assuming that anyone with a secure password won't have it committed to memory). Why force us to jump through hoops to use software we have a perpetual licence to. Is anyone thinking this through at all?
---